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Client Consent, Waiver & Informed Consent

Effective Date: 1st July 2026

Welcome

Thank you for choosing Calis.

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Calis provides complementary wellbeing services within the practitioner's training, qualifications and professional competence. Calis does not provide medical, psychological, physiotherapy, chiropractic or other regulated healthcare services. Where appropriate, clients may be encouraged to seek assessment or treatment from an appropriately qualified healthcare professional.

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Before participating in any service, please read this document carefully. It explains the nature of the services offered, your responsibilities as a client, and the terms under which services are provided.

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By booking or receiving services from Calis, you acknowledge that you have read, understood and agreed to the following.

1.0 Nature of Services

Calis provides complementary wellbeing services including, but not limited to:

  • Reiki

  • Ear Seeding

  • Relaxation sessions

  • Stress management support

  • Wellness education

These services are intended to support relaxation, emotional wellbeing and stress regulation.

They are complementary therapies and are not a substitute for medical diagnosis, treatment or advice.

2.0 No Medical Advice

I understand that:

  • Calis is not a medical practice.

  • Reiki and ear seeding are not medical treatments.

  • No diagnosis will be made.

  • No prescription will be provided.

  • No guarantee of results can be given.

  • Individual experiences vary.

I understand that I should consult my doctor or other appropriately qualified healthcare professional regarding any medical condition or health concern.

3.0 My Responsibility

I agree to provide accurate and complete information regarding my health, including any:

  • medical conditions;

  • injuries;

  • recent surgeries;

  • medications;

  • pregnancy;

  • allergies;

  • implanted medical devices;

  • mental health conditions that may affect treatment;

  • other relevant health concerns.

I understand that withholding relevant information may affect the suitability or safety of treatment.

I agree to notify Calis if my health changes before or during future appointments.

4.0 Contraindications

I understand that certain health conditions may require treatment to be modified, postponed or declined.

These may include, but are not limited to:

  • acute illness

  • fever

  • contagious conditions

  • recent surgery

  • certain pregnancy-related conditions

  • severe mental health crisis

  • skin infections affecting ear seeding

  • allergies to adhesive products

Calis reserves the right to refuse or modify treatment where necessary for safety.

5.0 Reiki Consent

I understand that:

  • Reiki involves gentle touch or hands positioned just above the body.

  • Appropriate draping and personal boundaries will always be respected.

  • I may request that no physical contact be used.

  • I may stop the session at any time.

I understand that Reiki is intended to promote relaxation and wellbeing.

6.0 Ear Reflexology & Ear Seeding Consent

I understand that this service may include gentle ear reflexology (massage and pressure point stimulation of the outer ear) followed by the application of ear seeds or ear beads to selected points on the outer ear.

I acknowledge that:

  • gentle pressure and massage will be applied to the outer ear as part of the treatment;

  • mild tenderness or temporary sensitivity may occur during or after treatment;

  • ear seeds are secured using a medical-grade adhesive and may remain in place for several days;

  • mild skin irritation or an adhesive reaction may occur in some individuals;

  • I should remove the ear seeds immediately if I experience significant discomfort, persistent irritation or signs of an allergic reaction;

  • I will follow the aftercare instructions provided by Calis, including guidance on caring for and removing the ear seeds.

I understand that ear reflexology and ear seeding are complementary wellbeing practices intended to support relaxation and overall wellbeing. They are not intended to diagnose, treat, cure or prevent any medical condition and should not be considered a substitute for medical advice or treatment.

7.0 Possible Responses

I understand that people respond differently to complementary therapies.

Possible responses may include:

  • deep relaxation;

  • emotional release;

  • temporary tiredness;

  • increased awareness;

  • improved sense of calm;

  • no noticeable change.

No specific outcome can be guaranteed.

8.0 Limitation of Liability

To the fullest extent permitted by Australian law:

  • I voluntarily participate in services provided by Calis.

  • I accept responsibility for my own health decisions.

  • I understand that complementary wellbeing services cannot guarantee outcomes.

  • I release Calis from liability for any loss, injury or damage arising from my participation, except where liability cannot legally be excluded under the Australian Consumer Law or any other applicable legislation.

Nothing in this agreement excludes any rights that cannot lawfully be excluded.

9.0 Booking & Cancellation Policy

I acknowledge that appointment times are reserved specifically for me.

I confirm that I have read and understood the Calis Booking & Cancellation Policy, including the requirements relating to cancellations, rescheduling, late cancellations, missed appointments and any applicable booking deposits or cancellation fees.

I agree to comply with that policy, as amended from time to time and published on the Calis website.

10.0 Consent

By booking an appointment, signing this document or otherwise receiving services from Calis, I confirm that:

  • I have read and understood this document.

  • I have had the opportunity to ask questions.

  • I understand the nature of the services provided.

  • I understand these services are complementary wellbeing services and are not a substitute for medical care.

  • I understand that no outcomes are guaranteed.

  • I have disclosed all relevant health information to the best of my knowledge.

  • I voluntarily consent to receive services from Calis.

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